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KEY4 Help Center Q&A
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Do orders over $500 require a signature? View answer
Asked 2 ´days ago | KEY4 Help Center > Shipping & Delivery
How do I contact Extend directly? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Can I cancel my Extend coverage? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Is there a deductible on Extend plans? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
How long does an Extend claim take? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
How do I file an Extend claim? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
What does Extend Shipping Protection cover? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
How do I report a stolen device? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Where can I find user manuals? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Do you offer key programming services? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Do you offer technical support after the sale? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
My machine isn't working — what should I do? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
What is the OBDSTAR warranty policy? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
What is the Lonsdor warranty policy? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
What is the KEYDIY warranty policy? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
How do I file a warranty claim? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
Do your products come with a warranty? View answer
Asked 7 ´days ago | KEY4 Help Center > Warranty & Technical Issues
What if I received the wrong item? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Will my original shipping cost be refunded? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
How long do refunds take to process? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
What's the return policy for Lishi tools? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
What's the return policy for FOBIKO products? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Why should I verify my VIN before buying an OEM key? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Are OEM keys returnable? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Who pays for return shipping? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Do I need the original packaging to return an item? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Do you offer exchanges? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
How do I start a return? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
What is your return policy? View answer
Asked 7 ´days ago | KEY4 Help Center > Returns & Refunds
Can I pay with Affirm or Klarna for local pickup? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
Can someone else pick up my order for me? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
Can my order be prepared before I arrive? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
Can I pay when I arrive for local pickup? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
Do you offer local pickup? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
Do you offer shipping protection? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
What happens if an item is missing from my order? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
What if my package arrives damaged? View answer
Asked 7 ´days ago | KEY4 Help Center > Shipping & Delivery
